Hi, I’m Nick

I untangle messy operational realities and data-heavy workflows, guiding cross-functional teams through ambiguity to deliver adoptable and scalable digital products.

Simplifying complexity through strategic, human-centered design

Whether centralizing B2B customer claims for a major beverage enterprise, elevating natural hazard risk communication standards, or streamlining agricultural data collection ops, I de-risk delivery and adoption by designing intuitive experiences that transform complex, multi-stakeholder workflows, close operational gaps, and eliminate friction.

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Portfolio Highlights

  • Centralizing B2B Customer Claims Processes

    Led end-to-end UX strategy and service design to replace legacy Excel and email workflows with a unified B2B platform, accelerating processing turnaround time by 29% while safeguarding $706K+ in tax credit requests across 3,000+ claims.

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  • Elevating Nationwide Natural Hazard Risk Awareness

    Served as UX lead and project manager for FEMA’s National Risk Index, establishing accessible web maps, tools, and risk communication frameworks highlighted in a White House press release and codified into federal law to guide resilience funding across the U.S.

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  • Streamlining Agricultural Data Collection Operations

    Led product design and co-owned continuous discovery for a native iOS app and web platform, validating a 0→1, field-ready mobile MVP to eliminate paper workflows and multi-device dependencies for field technicians.

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Designing across spaces

I tackle challenges in any arena, but these domains are where my experience runs deepest.

Enterprise Workflows & B2B Platforms

I design critical software that keeps organizations running smoothly, eliminating operational bottlenecks, minimizing manual data entry, and embedding compliance into the user experience.

Data-Dense & Mapping Applications

I transform large, multi-layered datasets into intuitive, interactive tools that provide clarity and confidence for decisions in high-stakes environments.

In-Field & Operational UX

Software isn’t always used at a desk in a quiet office. I design native mobile, tablet, and web applications for physically demanding, unpredictable, and real-time environments.

My Collaborative Playbook

How I navigate ambiguity, align cross-functional teams, and drive product adoption.

🧭 Discovery-Led Strategy

I avoid designing based on assumptions. Through field research, user research, and strategic workshopping, I uncover root operational pain points and translate dense requirements into clear, strategic design decisions.

🤝 The Connective Layer

Great design fails without alignment. I serve as the strategic bridge between product, engineering, stakeholders, and end-users to unite teams around a shared, buildable product vision.

✅ Usability + Value = Success

Pretty screens don’t have impact if they aren’t usable. I prioritize intuitive information architecture, clean and functional visual hierarchy, and continuous user validation to ensure software is adopted and delivers measurable business value.

Let’s collaborate. 😎

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